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A UK-based mobile retailer on a mission to make premium smartphones and flexible SIM plans accessible to everyone — without the contracts, credit checks, or complicated jargon.
7+
Years Experience
3,000+
Happy Customers
10,000+
Devices Sold
4.9/5
Trustpilot Rating
MobileshopUK was founded in 2018 with a simple belief: buying a mobile phone shouldn't be complicated. Tired of seeing customers locked into lengthy contracts, hit with hidden fees, and passed from pillar to post by overseas call centres, we set out to do things differently.
Starting from a small office on Brook Drive in Reading, Berkshire, we began offering unlocked handsets and flexible SIM-only plans with a focus on honest pricing and genuine customer care. No contracts. No credit checks. Just straightforward mobile services.
Fast forward to today, and we've helped over 3,000 UK customers find their perfect mobile solution. But despite our growth, we've never lost that personal touch. When you call MobileshopUK, you still speak to someone right here in Reading — not a robot, not a call centre abroad, but a real person who genuinely wants to help.
Our entire team operates from our Reading headquarters. When you need support, you're speaking to someone who understands the UK market and genuinely cares about finding you the right solution.
MobileshopUK founded in Reading, Berkshire. Started with a small team of 3 and a mission to simplify mobile.
Reached our first milestone of 1,000 happy customers. Introduced our 14-day returns policy.
Launched phone unlocking and repair services. Introduced refurbished device range for eco-conscious customers.
Launched MobileshopUK Business, providing mobile solutions for SMEs across the UK.
Serving 3,000+ customers with a 4.9/5 Trustpilot rating. Committed to the same values we started with — honesty, transparency, and genuine customer care.
No hidden fees. No small print. No surprises. We tell it like it is, even when it's not what you want to hear.
UK-based support from real people who understand the market. No overseas call centres. No automated menus.
Same-day dispatch. Next-day delivery. Calls answered in under 15 seconds. We respect your time.
Our refurbished device program gives phones a second life, reducing e-waste and saving customers money.
No contracts. No credit checks. Cancel anytime. We believe in earning your business every single day.
We're not happy unless you are. Our 14-day returns and 7-day refunds exist because we stand behind every sale.
Don't just take our word for it. Here's what sets us apart from the competition.
Call us and get through to a real person in Reading in under 15 seconds. No overseas call centres, no robots.
Found it cheaper elsewhere? We'll match it. We regularly check competitors to ensure you get the best UK deal.
Order before 3PM, get it tomorrow. Free tracked delivery on every order. No minimum spend.
Changed your mind? No problem. Return any item within 14 days for a full refund, no questions asked.
We're proud to operate from Reading, Berkshire — one of the UK's thriving tech hubs. While we primarily operate online, our office is open for appointments if you'd like to discuss your mobile needs in person.
MobileshopUK Ltd
500 Brook Drive
Reading, Berkshire
RG2 6UU
United Kingdom
Prefer to visit in person? Contact us to arrange an appointment at our Reading office.
0203 984 4902Whether you're looking for the latest iPhone, a flexible SIM plan, or just some honest advice, we're here to help. Give us a call and speak to a real person today.
Average call answer time: under 15 seconds • No automated menus