About Us | MobileshopUK - UK Mobile Retailer
Est. 2018 • Reading, UK

We're MobileshopUK

A UK-based mobile retailer on a mission to make premium smartphones and flexible SIM plans accessible to everyone — without the contracts, credit checks, or complicated jargon.

7+

Years Experience

3,000+

Happy Customers

10,000+

Devices Sold

4.9/5

Trustpilot Rating

Our Story

From a Small Office in Reading to Serving Thousands

MobileshopUK was founded in 2018 with a simple belief: buying a mobile phone shouldn't be complicated. Tired of seeing customers locked into lengthy contracts, hit with hidden fees, and passed from pillar to post by overseas call centres, we set out to do things differently.

Starting from a small office on Brook Drive in Reading, Berkshire, we began offering unlocked handsets and flexible SIM-only plans with a focus on honest pricing and genuine customer care. No contracts. No credit checks. Just straightforward mobile services.

Fast forward to today, and we've helped over 3,000 UK customers find their perfect mobile solution. But despite our growth, we've never lost that personal touch. When you call MobileshopUK, you still speak to someone right here in Reading — not a robot, not a call centre abroad, but a real person who genuinely wants to help.

🇬🇧

100% UK Based

Our entire team operates from our Reading headquarters. When you need support, you're speaking to someone who understands the UK market and genuinely cares about finding you the right solution.

Our Journey

Key Milestones

2018

The Beginning

MobileshopUK founded in Reading, Berkshire. Started with a small team of 3 and a mission to simplify mobile.

2019

First 1,000 Customers

Reached our first milestone of 1,000 happy customers. Introduced our 14-day returns policy.

2020

Expanding Services

Launched phone unlocking and repair services. Introduced refurbished device range for eco-conscious customers.

2022

Business Solutions

Launched MobileshopUK Business, providing mobile solutions for SMEs across the UK.

2025

Today

Serving 3,000+ customers with a 4.9/5 Trustpilot rating. Committed to the same values we started with — honesty, transparency, and genuine customer care.

What We Stand For

Our Values

🤝

Honesty First

No hidden fees. No small print. No surprises. We tell it like it is, even when it's not what you want to hear.

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Local Service

UK-based support from real people who understand the market. No overseas call centres. No automated menus.

Speed Matters

Same-day dispatch. Next-day delivery. Calls answered in under 15 seconds. We respect your time.

♻️

Sustainability

Our refurbished device program gives phones a second life, reducing e-waste and saving customers money.

🛡️

No Pressure

No contracts. No credit checks. Cancel anytime. We believe in earning your business every single day.

💙

Genuine Care

We're not happy unless you are. Our 14-day returns and 7-day refunds exist because we stand behind every sale.

Why Customers Choose Us

Don't just take our word for it. Here's what sets us apart from the competition.

📞

Real UK Support

Call us and get through to a real person in Reading in under 15 seconds. No overseas call centres, no robots.

💰

Price Match Promise

Found it cheaper elsewhere? We'll match it. We regularly check competitors to ensure you get the best UK deal.

🚚

FREE Next Day Delivery

Order before 3PM, get it tomorrow. Free tracked delivery on every order. No minimum spend.

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14-Day Returns

Changed your mind? No problem. Return any item within 14 days for a full refund, no questions asked.

Visit Us

Our Headquarters

We're proud to operate from Reading, Berkshire — one of the UK's thriving tech hubs. While we primarily operate online, our office is open for appointments if you'd like to discuss your mobile needs in person.

MobileshopUK Ltd
500 Brook Drive
Reading, Berkshire
RG2 6UU
United Kingdom

Open Monday - Friday, 8AM - 6PM
🏢

By Appointment

Prefer to visit in person? Contact us to arrange an appointment at our Reading office.

0203 984 4902

Ready to Experience the MobileshopUK Difference?

Whether you're looking for the latest iPhone, a flexible SIM plan, or just some honest advice, we're here to help. Give us a call and speak to a real person today.

Average call answer time: under 15 seconds • No automated menus